Thank you for choosing Cowboy Wear. We are committed to ensuring your complete satisfaction with every purchase. If you are not entirely satisfied, we are here to assist you with a smooth return or exchange process.
Returns
We offer an 30-day money-back guarantee. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Your satisfaction is our top priority, and we strive to ensure you are happy with every item you buy from us.
Exchanges
If you would like to exchange an item for a different size or style, please contact us within 30 days of receiving your order. The item you wish to exchange must be in its original condition and packaging.
Return & Exchange Steps:
Email support@cowboywear.us with your order number (found in the order confirmation email sent to your email address at the time of purchase) and the email address used at the time of purchase.
Attach a photo of the item. If it's damaged, ensure the defect is clearly visible.
Indicate your desired outcome (e.g., credit, replacement, refund).
Use an insured, traceable shipping method. We're not responsible for lost or stolen packages.
Address returns to:
Cowboy Wear Return Department 1401 21st Street Suite R Sacramento, CA 95811, United States
Contact Us
For any questions about how to return or exchange your item, or if you need further assistance, please do not hesitate to contact us at:
